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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karin D

March 21, 2024

1  out of  5 rating by Karin D
"Monthly rates are good. Claim process including support from the SF “agent”, horrendous. We put one claim in for roof damage, shingles ripped off during a storm. SF claim agreed to pay to replace HALF a roof! Who replaces half a roof?? We’re also on a corner lot, so the entire roof is visible from the street. We voiced our concerns to multiple ppl at SF. The claims adjuster had an attitude from the get-go. We then tried to work with our agent (Doug) and we were told, oh ya I agree with your concern, nothing I can do, I would be upset too, you should hire a lawyer (to go after State Farm!) The entire process was a nightmare! We immediately dropped SF after this. Funny how now (a few years later) I’m get solicited to come back, email, text and phone call!! Take me off your list! SF is the worst!!!"
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Prophet Moses Adisa Akinpelu

March 11, 2024

5  out of  5 rating by Prophet Moses Adisa Akinpelu
"Patience with customers and competitive prices."
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Sierra Neary

February 23, 2024

5  out of  5 rating by Sierra Neary
"Very helpful"
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Ian Myers

February 20, 2024

5  out of  5 rating by Ian Myers
"Great Service! They explained the policy options and features in detail and saved me a ton!!!"
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Ellyn Johnson

February 15, 2024

5  out of  5 rating by Ellyn Johnson
"Justin was very knowledgeable and helpful!!"
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Louis Hardison

February 14, 2024

5  out of  5 rating by Louis Hardison
"Hello Everyone if you are in the market of getting high quality Insurance please speak with a member of State Farm Mr. Doug Brown. It took me 3yrs and many phone calls to find the right Insurance Company, after meeting with Mr. Brown and his Amazing Staff my vehicle is FULLY INSURED, APARTMENT, and next month Life Insurance. It's tough in finding the right person/company but I would suggest for affordable prices D. Brown and Staff got your BACK! THANKS FOR READING"
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Melissa G

January 31, 2024

5  out of  5 rating by Melissa G
"I had an excellent experience working with State Farm Agent Doug Brown. I truly appreciate the time he took to go over policy options for coverage and his knowledge and ability to answer all of my questions. And I love the rates I received! Definitely recommend highly."
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January 29, 2024

5  out of  5 rating by Eric
"I've been with the same company for probably 15 years. Was very scared to look around. But I had to because the premium jumped, I actually forgot how to do everything with my house with my cars. I was told by my brother to give them a try and I can honestly say without a shadow of a doubt smoothest transition I've ever been through and I want to thank Doug and the agent I was dealing with Justin Mendez incredible. Thank you very much. I will be referring"
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Kristina Leonard

December 22, 2023

5  out of  5 rating by Kristina Leonard
"Knowledgeable and helpful! Very easy to work with, great experience!"
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December 21, 2023

5  out of  5 rating by VEERU DH
"Very nice guy"
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Saly Cruz

December 13, 2023

5  out of  5 rating by Saly Cruz
"Mandi Vega was quick , profesional and very understanding of a very time sensitive matter , she was able to resolve my issue within a few hours and not days like it was suppose to have taken her , everybody in Doug’s team is always fast , effective , profesional and understanding. Thank you all!!!"
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Lisa Kababek

December 13, 2023

5  out of  5 rating by Lisa Kababek
"Justin was a perfect representative. Kind, courteous & super efficient. Loved him"
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Victor Dorobantu

December 1, 2023

5  out of  5 rating by Victor Dorobantu
"What an amazing agency! Not only great customer service, but by far the pricing for business, car and motorcycle insurance. Thank you!"
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Mark Hancock

November 29, 2023

5  out of  5 rating by Mark Hancock
"Justin booked my home insurance policy flawlessly."
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Rachel He

November 28, 2023

5  out of  5 rating by Rachel He
"Have been a customer for years. Each year Doug would review my policies thoroughly. He educates his clients and makes great efforts in finding potent savings."
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Patrick Duffus

November 27, 2023

5  out of  5 rating by Patrick Duffus
"State farm automobile insurance coverage are great, They are professional people to insure with, They explained very things indetails so that you can understand, So for I do believe that State Farm has the best rates in the USA."
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Michael McGee

November 22, 2023

5  out of  5 rating by Michael McGee
"Doug Brown and team have been extremely helpful and responsive. Any time I have a question or concern about my policies, a quick email or phone call to the team would take care of it. Thanks for great service! -Mike"
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Sandy MacIntyre

November 13, 2023

5  out of  5 rating by Sandy MacIntyre
"I worked with Justin. He was very patient, thorough and knowledgeable. It was a pleasure working with him."
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Patricia Swan

November 9, 2023

4  out of  5 rating by Patricia Swan
"Everything was fine when State Farm insured our cars, home and extra liability for the past 20 years until State Farm decided they wouldn't insure our home anymore because we had a claim in 2022. I have been told that corporate was reviewing the problem for the past month. However, my policy expires in 2 weeks with no resolution, so I found another company. Good bye State Farm, I have another company to insure our home, cars and extra liability that isn't concerned about your problems."
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Paulo Souza

October 10, 2023

5  out of  5 rating by Paulo Souza
"I particularly loved the service I loved the attention everyone was very attentive and great service provided I just have to say thank you"
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Mirza Munir Akhtar

October 5, 2023

5  out of  5 rating by Mirza Munir Akhtar
"Great rates and Service"
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Connor Folsom

August 24, 2023

5  out of  5 rating by Connor Folsom
"Justin helped me get the same coverage at a better rate than my current auto insurance company. He was extremely helpful and answered all of my questions. Thank you!"
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Stephon Long

August 15, 2023

5  out of  5 rating by Stephon Long
"Justin was absolutely amazing! He was such a big help and very informative in this process. He was very friendly and made sure I was satisfied when it was all said and done! Thank you Justin! You're great at what you do and I'm happy to have had the pleasure to do business with you!"
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isin Demir

July 15, 2023

5  out of  5 rating by isin Demir
"As a very busy person and being in the situation where I needed car insurance urgently, this place has helped me tremendously and got everything done over the phone quickly. I hope this friendliness will last over the upcoming months as well, for they have relaxed my worries on finding a good price for insurance. Considering insurance prices have sky rocketed in Connecticut, they gave an amazing price deal. I would like to thank Dustin especially for being patient with me and helping me figure out a good plan."
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Linda Ruggiero

July 14, 2023

5  out of  5 rating by Linda Ruggiero
"The entire team is the absolute best"