Skip to content
Profile photo of a State Farm Agent named: Doug Brown

State Farm® Insurance Agent Doug Brown

4.9 out of 5 average rating (68 reviews)

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mya Marinone

May 4, 2023

5  out of  5 rating by Mya Marinone
"Awesome agent!!"

Anthony Rosado

March 9, 2023

5  out of  5 rating by Anthony Rosado
"i was looking for a good quote for car insurance and comac and Doug helped me find the best price. these agents answered all my questions and were very professional and nice. i would highly recommend them."

Jennifer Brooker

February 10, 2023

5  out of  5 rating by Jennifer Brooker
"I spoke to both Dustin and Doug today and they were both very nice and knowledgeable. I got a great quote on renters and auto insurance. I would definitely recommend them. Thanks guys!"

Marwan Bassuony

January 26, 2023

5  out of  5 rating by Marwan Bassuony
"Doug is such a great guy, he’s so helpful and friendly. I’m happy with the service I got. Highly recommended."

Dawn Mateo

January 12, 2023

5  out of  5 rating by Dawn Mateo
"I wouldn't know what to do without my insurance team. I say team because they truly are a team. They work on stuff before I can get the words out of my mouth. Doug keeps a great crew of people and it's hard to find quality people who genuinely care about their job. Love this office!!"

Karen Locke

December 16, 2022

5  out of  5 rating by Karen Locke
"Doug Brown and his team have been absolutely wonderful! My husband and I moved our business there a year ago after our previous insurance agent retired, and we have been so pleased! Marisol, Mandy, and Dustin have all been efficient and friendly and have made dealing with insurance easy, rather than a dreaded chore. Finally got to put faces to the names and voices when we went in to meet with Doug to make sure everything was set the way we want it, and I felt like I was seeing old friends. Doug even suggested some changes to save us money. Great service! I even recommended them to my daughter, and she has been super pleased also. Highly recommend them!"

Lance Clayton

December 16, 2022

5  out of  5 rating by Lance Clayton
"I needed an insurance agent who could tailor a plan to my specific needs. Doug was able to provide me a plan that covered my multiple needs, without breaking the bank. I shopped around and was glad that I found Doug. He is very knowledgeable, and honest."

Jorge Pagan-Rodriguez

October 22, 2022

5  out of  5 rating by Jorge Pagan-Rodriguez
"Just wanted to share my pleasant experience with Dustin Rathel at Doug Brown-State Farm Insurance I’ve been shopping around for quotes on home owners/auto insurance bundle. Dustin was very informative and simplified the info making it easy for me to understand. Big difference in comparison to other insurance companies I called. Being a first time home owner could be overwhelming trying to understand and process all this info. Also got the best quote saving me money a big plus!"

Troy Castineira

June 23, 2022

5  out of  5 rating by Troy Castineira
"Recently switched to State Farm with Doug Brown as my agent due to being dropped by the Emu for having a diving board attached to my residential pool. The transition was a breeze due to Doug Brown and his office representative Mandi Vega. I recently traded in two of my vehicles for a new one. I worked with Mandi Vega via phone, email and text to get the old vehicles removed and the new one added. Mandi is a joy to work with."


June 11, 2022

5  out of  5 rating by EDWARD BROWN
"I just wanted share my experience with the South Windsor Representative and their patience and understanding especially during and after the time of Covid. Mandi who I think is so awesome! She is very professional and Iassisted me so many occasions when I thought I could’nt fulfill my payments. I think she should be honored and rewarded for her expertise."

Oumunique Drake

December 29, 2021

5  out of  5 rating by Oumunique Drake
"This review is loonnnggg over due! Doug brown and his staff are just amazing. He goes above and beyond in every way that he can. He’s extremely detail oriented and so helpful in making sure you make the best decision for what will work best for you and your family. Not just for now but for your future as well. I will stay with him for as long as he will allow lol thank you so much Doug! Me and my husband are so glad we found you years ago."

Phillip Beatty

November 15, 2021

5  out of  5 rating by Phillip Beatty
"Doug Brown Agency is top notch! He saved us money on our car and home insurance. His attention to detail and personal service that goes above and beyond put money back in our pockets. I also found out that State Farm offers commercial insurance and switched our church’s insurance over to State Farm, again saving significant money for the church. Doug Brown is a man of faith with a commitment to community service. I highly recommend him for all your insurance needs!"

C. Bradley

November 10, 2021

5  out of  5 rating by C. Bradley
"They've been my insurance company for a few years now. Never had to actually use it, but every time I've had a reason to call and speak with someone they've always been very polite. Once I was short on money for my payment, so I called them and they were able to delay the bill for a few days until I got paid. Was much appreciated."

Josh Army

October 13, 2021

5  out of  5 rating by Josh Army
"Doug brown has the absolute best service he goes above and beyond and does the jobs no one else wants to do including helping with claims truley amazing service all the way around I have been with this office 2 years now when someone else at state farm let's me down doug brown always makes it right dont get service like this anywhere else"

Lori Snyder

August 29, 2021

5  out of  5 rating by Lori Snyder
"Great office with great staff. Doug is compassionate and the utmost professional. Team members are fantastic. In a world of “do it yourself”, the customer service here is incomparable."

Linda Parker

May 27, 2021

5  out of  5 rating by Linda Parker
"A very good agent. Got me a better deal. Fast friendly service. Called me back promptly with the quotes I requested. I highly recommend."

jake urbo

April 29, 2021

5  out of  5 rating by jake urbo
"Doug was super helpful and professional in making the process of getting me my policy set up! Him and his staff are amazing and extremely nice, would highly recommend to anyone looking for insurance!"

Saeed Siri

March 11, 2021

5  out of  5 rating by Saeed Siri
"I have been their customer since 3 years ago. I can say they are pretty professional and really polite. They really know how to do the business and I always got the best quotes with them. Thank you Doug!"

Victoria Karmel

November 21, 2020

5  out of  5 rating by Victoria Karmel
"So after dealing with rising premiums, from other insurance companies, I was fortunate enough to be introduced to Doug Brown’s agency, a little over a year ago.... They offered me very low and fair rates. I have 3 auto policies, along with renters insurance and have never even thought of changing companies. All of the agents are very hospitable, understanding and compassionate. Which is not a quality, you find with insurance agents. After speaking with Doug today, I found that he himself, is not in the business just for profit, but, actually is out here trying to help all clients in any way that he can. He tries to find ways that save us the most money and whats in our best interests. He is just all in all, genuinely a nice guy, with a big heart!!! I have a feeling, I will be a lifelong client of theirs. Thanks a million Doug!!! And a big thanks to all his agents for always being sooo compassionate and understanding and lenient with me because I can be the biggest flake at times"

Tae K

November 20, 2020

5  out of  5 rating by Tae K
"I'm very impressed and satisfied with Doug, Mandi, and the rest of their team with their excellent customer service. I've always had problems with past insurance companies trying to sell packages that are not in my best interest just to make money/fill quotas. This team doesn't do that...they truly find what's right for you."

self taught gardner

November 20, 2020

5  out of  5 rating by self taught gardner
"Great service..they treat you like family glad I chose you guys 🤟🏽"

Kaitlyn Formica

November 9, 2020

5  out of  5 rating by Kaitlyn Formica
"I don’t know why I waited so long to switch car insurances!! The BEST quote I could of asked for. They genuinely care about you and giving you the fairest estimate. I’m now a State Farm member!!"


October 17, 2020

5  out of  5 rating by shereifa
"Doug is honest, trustworthy, and dedicated to his customers. Him and his entire staff are great. I have been a customer for over 5 years and no complaints. I highly recommend Douglas Brown State Farm Agency."

Kisha Jones

October 1, 2020

5  out of  5 rating by Kisha Jones
"Doug Brown has been my new agent for a few short months but my experience has been amazing so far. He has helped me get extra savings & recommended products that would be best for me. I highly recommend Doug Brown & his team for your insurance needs."

uday reddy

September 17, 2020

5  out of  5 rating by uday reddy
"I worked with this team for my car insurance. They are very responsive and helpful to get the right quote with discounts. They helped to resolve my policy activation with State Farm quickly with continuous follow ups. I am happy to work with them."