State Farm® Insurance Agent Doug Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jose Abudo
May 13, 2025
1
out of
5
rating by Jose Abudo
"Call today to get a quote in commercial insurance and the guy had no clue about getting me insurance for my tool truck total waste of time"
We responded:
"I tried calling you, I left a voice message. I would like to help you, unfortunately there are a few businesses we cannot offer insurance and I need to understand the scope of your business. "
Xavier Bass
April 18, 2025
5
out of
5
rating by Xavier Bass
"Doug was a huge help in getting me the best quote possible for my 2020 Tesla model 3. The process in getting affordable car insurance to that point was very stressful. Working with Doug made me feel comfortable with my choice in State Farm with a lot of thought in other ways I'll be utilizing my new insurance with their team!"
We responded:
"Thank you for taking the time and leave a review. You have to admit, working with you was very easy, I can clearly see you are a great person, educated and willing to put in the time to research. Thank you for making my job easy and fun!"
Tina Burke
April 18, 2025
5
out of
5
rating by Tina Burke
"I was sent a quote in the mail, after calling at least eight different insurance companies and being told outrageous amounts to get decent coverage. As soon as I saw this quote, which had the same coverages for auto and Home, and the savings of almost $400 over the year I jumped on it. So greatly appreciated!!"
We responded:
"Thank you, Tina, for sharing your experience! I’m glad to hear that our quote provided you with the coverage you needed. Your feedback is appreciated. If you have any questions or need further assistance, feel free to reach out."
Linda Lesko
March 31, 2025
5
out of
5
rating by Linda Lesko
"Very informative and helpful. Answered all questions I had. Excellent!"
We responded:
"Thank you, Linda! I'm glad you found the information helpful and that all your questions were answered. If you ever need further assistance or have more questions, feel free to reach out. We're here to help!"
tarun varma
January 14, 2025
5
out of
5
rating by tarun varma
"Malik is a very professional"
We responded:
"Thank you, Tarun, for your feedback! I'm glad to know that Malik's professionalism made a positive impression. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Tahishia Lewis
December 4, 2024
5
out of
5
rating by Tahishia Lewis
"I had received two different notifications that my car insurance and homeowners insurance was increasing. From time to time I would get calls from State Farm regarding what they were offering for insurance because I have several life insurance policies with them so I finally decided to give it a go. I’m glad I did. Malik effortlessly quoted me for both policies and it was as easy as 1-2-3. A pleasure working with him!!"
We responded:
"Tahishia, Thank you for sharing your experience! I'm glad you decided to give us a chance and found the process smooth and straightforward. Malik is indeed a valuable member of our team, and it's wonderful to know he made the quoting process easy for you. We're grateful for your trust in us for your insurance needs. If you have any further questions or need assistance in the future, our office is here to help!"
Manuel Duarte
December 3, 2024
5
out of
5
rating by Manuel Duarte
"Justin was the type of professional person I enjoy doing business with"
We responded:
"Manuel, thank you for your kind words! I'm happy to hear that Justin provided the professional service you appreciate. We're grateful to have him on our team. If you need any further assistance, don't hesitate to reach out!"
EDWARD BROWN
October 4, 2024
5
out of
5
rating by EDWARD BROWN
"I just wanted share my experience with the South Windsor Representative and their patience and understanding especially during and after the time of Covid. Mandi who I think is so awesome! She is very professional and Iassisted me so many occasions when I thought I could’nt fulfill my payments. I think she should be honored and rewarded for her expertise."
We responded:
"I totally agree, Mandi is amazing. Thank you for your review"
Daniel Phillips
October 3, 2024
5
out of
5
rating by Daniel Phillips
"Malik was professional and personable, and Doug came out to intorodice himself and make sure everything was going smoothly. I would recommend checking them out."
We responded:
"Daniel, thank you for your fantastic review! I'm glad to hear Malik provided professional and personable service. Your recommendation means a lot to us! If you ever need further assistance, don't hesitate to reach out. - Doug Brown - State Farm Insurance Agent, South Windsor, CT"
Bebe Lee
October 2, 2024
1
out of
5
rating by Bebe Lee
"Doug brown is excellent, great guy to work with for your insurance policies. His receptionist Mandy, not a fan. Shes rude, not very personable. Talks over you when you are talking. Can’t stand a know it all. Dustin was the best agent they had. Very respectful with lots of professionalism. Sad to see him leave the office."
We responded:
"This is a rough review. Thank you for taking the time to do this. I also miss Dustin I hope he is doing well in Colorado. "
Shari Tenzer-Urtz
September 18, 2024
5
out of
5
rating by Shari Tenzer-Urtz
"Justin has been very helpful and patient while I asked him very many questions. Very easy to work with."
We responded:
"Thank you, Shari, for your wonderful review! I'm happy to hear that Justin was able to assist you with patience and ease. We appreciate your kind words and are here to help with any further questions or needs. - Doug Brown - State Farm Insurance Agent, South Windsor, CT"
Eliza Santos
September 14, 2024
5
out of
5
rating by Eliza Santos
"Muy bien servicio , muchas gracias Sr. Francis por atención , rapidez y eficacia con el servicio del seguro muy feliz con el seguro."
We responded:
"Gracias, Eliza, por tu comentario positivo. Nos alegra saber que estás satisfecha con la atención, rapidez y eficacia del servicio de seguro que te brindó Francis. Estamos aquí para ayudarte con cualquier necesidad futura. - Doug Brown - State Farm Insurance Agent, South Windsor, CT"
Hersnor
September 12, 2024
5
out of
5
rating by Hersnor
"The agent was very kind and professional to help me review my policies and tried to give me suggestions to reduce the price"
We responded:
"Thank you, Hersnor, for your positive feedback! I'm happy to know that you found our service kind and professional. It's great that we could help you review your policies and provide suggestions to reduce costs. If you have any further questions or need assistance in the future, feel free to reach out. - Doug Brown - State Farm Insurance Agent, South Windsor, CT"
Alana Figueredo
September 11, 2024
5
out of
5
rating by Alana Figueredo
"Francis Perez es un funcionario muy bueno, es siempre me ayuda con mis dudas sobre el seguro, State farm y Francis nunca me decepciona 🙌☺️"
We responded:
"Alana, gracias por tus amables palabras sobre Francis. Me alegra saber que siempre te ayuda con tus dudas sobre el seguro. Nos esforzamos por brindar un excelente servicio y comentarios como el tuyo nos motivan a seguir mejorando. Si necesitas algo más en el futuro, no dudes en contactarnos. - Doug Brown - State Farm Insurance Agent, South Windsor, CT"
Nobody Nobody
September 11, 2024
5
out of
5
rating by Nobody Nobody
"State Farm es un bueno seguro, principalmente por parte de Francis Perez la persona que siempre me ayuda con mis problemas con el carro☺️"
We responded:
"Gracias por tu reseña positiva! Me alegra saber que Francis ha sido de gran ayuda con tus problemas de carro. Estamos contentos de tener a alguien tan dedicado en nuestro equipo. Si necesitas algo más en el futuro, no dudes en contactarnos. - Doug Brown - State Farm Insurance Agent, South Windsor, CT"
Milena Cardona
September 5, 2024
5
out of
5
rating by Milena Cardona
"Statefarm es una excelente agencia de seguros, hablo desde mi experiencia en un año que llevo con la compañía, especialmente con el asesor Francis Pérez, que ha sido de gran ayuda cada vez que recurro a su ayuda, siempre atento y con mucha disposición y cordialidad."
We responded:
"Milena, thank you for taking the time and leave a great review. I have an amazing team. We do care! Please don't forget, we also offer Life Insurance. Gracias por compartir tu experiencia positiva con nuestra agencia. Me alegra saber que Francis ha sido de gran ayuda y que has encontrado nuestro servicio atento y cordial. Estamos aquí para cualquier necesidad futura que puedas tener. - Doug Brown - State Farm Insurance Agent, South Windsor, CT"
Francis Loribel Rodriguez De Oleo
September 5, 2024
5
out of
5
rating by Francis Loribel Rodriguez De Oleo
"El Sr. Francis Perez me pudo resolver el tema de mis seguros de una manera eficiente y rápida; respondiendo mis preguntas con claridad haciendome sentir segura de la desición a tomar con los seguros. Un servicio 1A"
We responded:
"Francis, is an amazing staff member. He works so hard and go beyond what is asked of him. Please don't forget to ask about Life Insurance. Gracias por tus amables palabras. Me alegra saber que Francis pudo resolver tus seguros de manera eficiente y rápida, y que te hizo sentir segura en tu decisión. Estamos aquí para ayudarte con cualquier otra pregunta o necesidad futura. - Doug Brown - State Farm Insurance Agent, South Windsor, CT"
Lori Martin
September 3, 2024
5
out of
5
rating by Lori Martin
"Justin was courteous and very knowledgeable. He was easy to work with!"
We responded:
"Thank you, Lori, for your wonderful review! I'm glad to hear that Justin provided courteous and knowledgeable service. We appreciate your feedback and look forward to assisting you with any future needs. - Doug Brown - State Farm Insurance Agent, South Windsor, CT"
Rich St.Germain
August 15, 2024
5
out of
5
rating by Rich St.Germain
"Malik was extremely helpful and professional. Got me set up with a lower rate and gave me a decent quote on a secondary vehicle as well."
We responded:
"Rich, thank you so much for taking the time and leave a review. I have a great team and Malik takes care and time to do things right the first time. Stop on by and get to knows all of us. We are part of the State Farm Family. "
Joan Knurek
July 31, 2024
5
out of
5
rating by Joan Knurek
"fast on line quote from ustin with great rate!"
We responded:
"Hey Joan! I'm so glad you had a great experience with Justin and found a fantastic rate! If you need anything else or have more questions, we're here to help! - Doug Brown - State Farm Insurance Agent, South Windsor, CT"
Lul Torres
July 30, 2024
5
out of
5
rating by Lul Torres
"To try it out for first time I found it to be excellent customer service very quick process and affordable that suits my needs. If rates continue to be manageable it be worth to stay which I hope so. Overall great experience!"
We responded:
"Hey Lul! Thanks a lot for your awesome review! I'm really happy you had a great experience with our customer service and found the process quick and affordable. We aim to keep our rates manageable and hope to continue meeting your needs. If you ever have any questions or need further assistance, feel free to reach out! - Doug Brown - State Farm Insurance Agent, South Windsor, CT"
Karen Craig
July 30, 2024
5
out of
5
rating by Karen Craig
"Doug is so pleasant and enjoyable to talk to, he actually makes insurance kinda fun! (His staff is great too.)"
We responded:
"Hey Karen! Thanks a bunch for the awesome review! I'm so glad you find our conversations enjoyable and that we can make insurance a bit more fun! I'll definitely share your kind words with the team. If you ever need anything, we're here for you! - Doug Brown - State Farm Insurance Agent, South Windsor, CT"
Sandra Baines
July 22, 2024
5
out of
5
rating by Sandra Baines
"Justin was very helpful in explaining all the benefits included in the home and car insurance coverages. I am looking forward to working with State Farm"
We responded:
"Hey Sandra! I'm so glad Justin was able to help you understand all the benefits of your home and car insurance coverages. We're happy to have you with us and look forward to working with you too! If you ever have any questions or need further assistance, don't hesitate to reach out. - Doug Brown - State Farm Insurance Agent, South Windsor, CT"
Colette Trazinski
July 21, 2024
5
out of
5
rating by Colette Trazinski
"Doug has helped us save money over the years. We have trusted him so much that we sent not only our adult children but friends and others for their insurance needs to him. . We highly recommend Doug as a caring and diligent servant to his customers."
We responded:
"Hi Colette, thank you so much for your kind words and for recommending our services to your family and friends! I'm glad to know that we've been able to help you save money over the years. Your trust and support mean a lot to us. If you ever need anything or have any questions, feel free to reach out. - Doug Brown - State Farm Insurance Agent, South Windsor, CT"
Sylvia Guillemette
July 21, 2024
5
out of
5
rating by Sylvia Guillemette
"I always work with Doug to get the best rates for my insurance needs. He and his team always come through!"
We responded:
"Hey Sylvia, I'm so glad to hear that you're happy with the rates and service our team provides! We always aim to come through for you! If you ever need anything else, we're here to help. - Doug Brown - State Farm Insurance Agent, South Windsor, CT"