State Farm® Insurance Agent Doug Brown

"I wouldn't know what to do without my insurance team. I say team because they truly are a team. They work on stuff before I can get the words out of my mouth. Doug keeps a great crew of people and it's hard to find quality people who genuinely care about their job. Love this office!!"

"Doug Brown and his team have been absolutely wonderful! My husband and I moved our business there a year ago after our previous insurance agent retired, and we have been so pleased! Marisol, Mandy, and Dustin have all been efficient and friendly and have made dealing with insurance easy, rather than a dreaded chore. Finally got to put faces to the names and voices when we went in to meet with Doug to make sure everything was set the way we want it, and I felt like I was seeing old friends. Doug even suggested some changes to save us money. Great service! I even recommended them to my daughter, and she has been super pleased also. Highly recommend them!"

"Just wanted to share my pleasant experience with Dustin Rathel at Doug Brown-State Farm Insurance I’ve been shopping around for quotes on home owners/auto insurance bundle. Dustin was very informative and simplified the info making it easy for me to understand. Big difference in comparison to other insurance companies I called. Being a first time home owner could be overwhelming trying to understand and process all this info. Also got the best quote saving me money a big plus!"

"Recently switched to State Farm with Doug Brown as my agent due to being dropped by the Emu for having a diving board attached to my residential pool. The transition was a breeze due to Doug Brown and his office representative Mandi Vega. I recently traded in two of my vehicles for a new one. I worked with Mandi Vega via phone, email and text to get the old vehicles removed and the new one added. Mandi is a joy to work with."

"I just wanted share my experience with the South Windsor Representative and their patience and understanding especially during and after the time of Covid. Mandi who I think is so awesome! She is very professional and Iassisted me so many occasions when I thought I could’nt fulfill my payments. I think she should be honored and rewarded for her expertise."

"This review is loonnnggg over due! Doug brown and his staff are just amazing. He goes above and beyond in every way that he can. He’s extremely detail oriented and so helpful in making sure you make the best decision for what will work best for you and your family. Not just for now but for your future as well. I will stay with him for as long as he will allow lol thank you so much Doug! Me and my husband are so glad we found you years ago."

"Doug Brown Agency is top notch! He saved us money on our car and home insurance. His attention to detail and personal service that goes above and beyond put money back in our pockets. I also found out that State Farm offers commercial insurance and switched our church’s insurance over to State Farm, again saving significant money for the church. Doug Brown is a man of faith with a commitment to community service. I highly recommend him for all your insurance needs!"

"They've been my insurance company for a few years now. Never had to actually use it, but every time I've had a reason to call and speak with someone they've always been very polite. Once I was short on money for my payment, so I called them and they were able to delay the bill for a few days until I got paid. Was much appreciated."

"Doug brown has the absolute best service he goes above and beyond and does the jobs no one else wants to do including helping with claims truley amazing service all the way around I have been with this office 2 years now when someone else at state farm let's me down doug brown always makes it right dont get service like this anywhere else"

"So after dealing with rising premiums, from other insurance companies, I was fortunate enough to be introduced to Doug Brown’s agency, a little over a year ago.... They offered me very low and fair rates. I have 3 auto policies, along with renters insurance and have never even thought of changing companies. All of the agents are very hospitable, understanding and compassionate. Which is not a quality, you find with insurance agents. After speaking with Doug today, I found that he himself, is not in the business just for profit, but, actually is out here trying to help all clients in any way that he can. He tries to find ways that save us the most money and whats in our best interests. He is just all in all, genuinely a nice guy, with a big heart!!! I have a feeling, I will be a lifelong client of theirs. Thanks a million Doug!!! And a big thanks to all his agents for always being sooo compassionate and understanding and lenient with me because I can be the biggest flake at times"

"I'm very impressed and satisfied with Doug, Mandi, and the rest of their team with their excellent customer service. I've always had problems with past insurance companies trying to sell packages that are not in my best interest just to make money/fill quotas. This team doesn't do that...they truly find what's right for you."