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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alberto Ruiz Velez

July 16, 2024

5  out of  5 rating by Alberto Ruiz Velez
"Muy amable y me respondió a todas las preguntas por lo que tenía dudas. Gracias!!!"
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Luckie Bonadies

July 16, 2024

1  out of  5 rating by Luckie Bonadies
"Douglas Brown is a germ, who feeds off elderly, unwell people. He has no idea of the products he sells, he is just another sales person. He gets paid for what he sells. Yes, their prices may be lower and if you’re a potential “buyer” they will bend over to help you. But try putting in a claim Then it’s your turn to bend over bcuz Douglas brown and SF are there to screw you. (Like a good neighbor) See how quick they are with returning your calls. Douglas brown sold my husband an annuity with the understanding that if and when he dies i would get the remaining monies. He repeatedly said this to myself, my husband, and a friend. SF use to be a respectable business that you could trust to have your back. After losing over a hundred thousand to them Douglas Brown says to me “i am only human, i make mistakes” and the mother ship backed him up. Your day will come Douglas Brown, i hope i am here to read about it. And any comments you have, I’d like you to make in person."
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Rich Fagan

July 15, 2024

5  out of  5 rating by Rich Fagan
"I dealt with Justin today and he was very helpful.I didn’t know anything about insurance but he guided me right along.I plan on being a customer for a long time.Great people 👍"
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Jessie LC

July 13, 2024

5  out of  5 rating by Jessie LC
"Douglas was amazing, he helped me with insurance on a Saturday when no one else would. Thank you, Douglas! 10 out of 10!!"
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Cheree McCoy

July 1, 2024

5  out of  5 rating by Cheree McCoy
"I love Statefarm already. Thank you Justin"
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Barbara Sh0528

June 3, 2024

5  out of  5 rating by Barbara Sh0528
"I have worked with Doug and Mandi for a few years now and they are fantastic. Anything you need is sent over quickly and efficiently. Their rates are competitive. It is a pleasure working with them."
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Eric

May 17, 2024

5  out of  5 rating by Eric
"Great! I repeat. Great customer service. I work with Justin. He's very helpful"
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Kitty Estime

May 1, 2024

5  out of  5 rating by Kitty Estime
"Justin assisted me, He was patient, articulate and made sure I understood everything before proceeding. Great service!"
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Karin D

March 21, 2024

1  out of  5 rating by Karin D
"Monthly rates are good. Claim process including support from the SF “agent”, horrendous. We put one claim in for roof damage, shingles ripped off during a storm. SF claim agreed to pay to replace HALF a roof! Who replaces half a roof?? We’re also on a corner lot, so the entire roof is visible from the street. We voiced our concerns to multiple ppl at SF. The claims adjuster had an attitude from the get-go. We then tried to work with our agent (Doug) and we were told, oh ya I agree with your concern, nothing I can do, I would be upset too, you should hire a lawyer (to go after State Farm!) The entire process was a nightmare! We immediately dropped SF after this. Funny how now (a few years later) I’m get solicited to come back, email, text and phone call!! Take me off your list! SF is the worst!!!"
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Prophet Moses Adisa Akinpelu

March 11, 2024

5  out of  5 rating by Prophet Moses Adisa Akinpelu
"Patience with customers and competitive prices."
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Sierra Neary

February 23, 2024

5  out of  5 rating by Sierra Neary
"Very helpful"
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Ian Myers

February 20, 2024

5  out of  5 rating by Ian Myers
"Great Service! They explained the policy options and features in detail and saved me a ton!!!"
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Ellyn Johnson

February 15, 2024

5  out of  5 rating by Ellyn Johnson
"Justin was very knowledgeable and helpful!!"
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Louis Hardison

February 14, 2024

5  out of  5 rating by Louis Hardison
"Hello Everyone if you are in the market of getting high quality Insurance please speak with a member of State Farm Mr. Doug Brown. It took me 3yrs and many phone calls to find the right Insurance Company, after meeting with Mr. Brown and his Amazing Staff my vehicle is FULLY INSURED, APARTMENT, and next month Life Insurance. It's tough in finding the right person/company but I would suggest for affordable prices D. Brown and Staff got your BACK! THANKS FOR READING"
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Melissa G

January 31, 2024

5  out of  5 rating by Melissa G
"I had an excellent experience working with State Farm Agent Doug Brown. I truly appreciate the time he took to go over policy options for coverage and his knowledge and ability to answer all of my questions. And I love the rates I received! Definitely recommend highly."
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Eric

January 29, 2024

5  out of  5 rating by Eric
"I've been with the same company for probably 15 years. Was very scared to look around. But I had to because the premium jumped, I actually forgot how to do everything with my house with my cars. I was told by my brother to give them a try and I can honestly say without a shadow of a doubt smoothest transition I've ever been through and I want to thank Doug and the agent I was dealing with Justin Mendez incredible. Thank you very much. I will be referring"
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Kristina Leonard

December 22, 2023

5  out of  5 rating by Kristina Leonard
"Knowledgeable and helpful! Very easy to work with, great experience!"
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VEERU DH

December 21, 2023

5  out of  5 rating by VEERU DH
"Very nice guy"
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Saly Cruz

December 13, 2023

5  out of  5 rating by Saly Cruz
"Mandi Vega was quick , profesional and very understanding of a very time sensitive matter , she was able to resolve my issue within a few hours and not days like it was suppose to have taken her , everybody in Doug’s team is always fast , effective , profesional and understanding. Thank you all!!!"
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Lisa Kababek

December 13, 2023

5  out of  5 rating by Lisa Kababek
"Justin was a perfect representative. Kind, courteous & super efficient. Loved him"
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Victor Dorobantu

December 1, 2023

5  out of  5 rating by Victor Dorobantu
"What an amazing agency! Not only great customer service, but by far the pricing for business, car and motorcycle insurance. Thank you!"
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Mark Hancock

November 29, 2023

5  out of  5 rating by Mark Hancock
"Justin booked my home insurance policy flawlessly."
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Rachel He

November 28, 2023

5  out of  5 rating by Rachel He
"Have been a customer for years. Each year Doug would review my policies thoroughly. He educates his clients and makes great efforts in finding potent savings."
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Patrick Duffus

November 27, 2023

5  out of  5 rating by Patrick Duffus
"State farm automobile insurance coverage are great, They are professional people to insure with, They explained very things indetails so that you can understand, So for I do believe that State Farm has the best rates in the USA."
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Michael McGee

November 22, 2023

5  out of  5 rating by Michael McGee
"Doug Brown and team have been extremely helpful and responsive. Any time I have a question or concern about my policies, a quick email or phone call to the team would take care of it. Thanks for great service! -Mike"